IVR (Speech Locator):
The LocatorSearch IVR (SpeechLocator™) provides a cost effective way for your customers to find your nearest location by using their mobile device. The LocatorSearch IVR uses the same database as the Web Locator insuring the same results are found whether searching for a location from your website or by phone.
The LocatorSearch IVR (SpeechLocator™) is a telephony based Speech Enabled Interactive Voice Response (IVR) system for providing complete and accurate location information based on zip code or Street Address. It can be integrated with your current call center to automate and streamline operations or we can setup a new 800 number that you own. Your customers get accurate answers with no hold time. This can dramatically reduce the average duration of each call, in turn, reducing your telecommunications costs.
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